Practical. Compliant. Usable in day-to-day operations.
Quality management that works.
Audits you’re sure to pass.
A functioning Quality Management System is the foundation for safe processes, successful audits, and a stable product. We develop and optimize Quality Management Systems according to ISO 13485, MDR or IVDR, and MDSAP – tailored to your company size, product portfolio, and maturity level.
QM must not slow you down – it must provide relief.
Many Quality Management Systems are formally correct but difficult to handle in daily practice. Unclear processes, outdated documentation, and ambiguous responsibilities lead to audits creating stress rather than confidence. We create clarity, structure, and accountability – so that QM supports rather than hinders it.
Our services in the area of Quality Management & audit support
ISO 13485 – Introduction, optimization & further development
- Your Quality Management System is clearly structured, compliant with regulations, and genuinely usable in day-to-day operations
- Processes are aligned and documentation is complete and transparent
- Roles and responsibilities are clearly defined – everyone knows what is expected of them
- Your system grows with your company – without unnecessary additional effort
- Digital QM systems and eQMS solutions are implemented and validated in a process-driven manner
Audit support – before, during, and after the audit
- You go into audits prepared – with simulated audit situations, Gap Analyses, and review of relevant QM elements
- Critical questions from auditors are answered in a structured and confident manner
- Nonconformities after the audit are analyzed, addressed, and resolved with concrete CAPA measures
- Internal Audits and Supplier Audits are systematically planned and conducted
CAPA & Change Management
- Root causes are systematically analyzed – not merely documented
- Effective measures are derived and responsibilities clearly defined
- Change Management processes are established, traceable, and consistently implemented
- Effectiveness Checks ensure that the defined measures are actually effective
Training for QM teams
- Your team knows the relevant requirements of ISO 13485 and other applicable international regulations and can work confidently with them
- CAPA, Change Management processes, and audit preparation are taught in a practical manner
- Role-specific qualification for PRRC (Person Responsible for Regulatory Compliance), Quality Management Representative, and other functions
- Certified training courses in partnership with TÜV Rheinland Akademie
Do you need a ready-made Quality Management System?
If you do not want to optimize an existing system but rather build an audit-proven, internationally oriented Quality Management System from the ground up – we have a dedicated product for that. It includes an integrated Update Service that keeps your system permanently up to date.
QM System with Update ServiceOr do you only need individual ready-made process descriptions on specific topics to quickly close regulatory gaps in your Quality Management System?
QM SystemWhen manufacturers come to us
Internal Audits & audit preparation
You want to review internal processes and utilize external expertise before the Notified Body audit.
Optimize an existing Quality Management System
Your processes have grown, become unclear, or are audit-vulnerable.
Audit support & follow-up
You require support during the audit and structured processing afterwards.
Our services
Our customers
Medical Device
manufacturers
Start-ups
Suppliers for medical devices / IVD
Authorities
IVD manufacturers
Investors
Frequently Asked Questions about Quality Management Systems & audit support
ISO 9001 is a general quality standard for all industries, while ISO 13485 was specifically developed for the medical device industry and addresses the Regulatory Requirements of the MDR or IVDR as well as other international laws and regulations. For Medical Device manufacturers, ISO 13485 is the definitive standard – it cannot be replaced by ISO 9001, although both standards can be applied in parallel.
This depends on the baseline status. A complete re-build typically takes several months – from process analysis through documentation to the first Internal Audit. If structures already exist, it often goes significantly faster. We analyze your current situation and develop a realistic roadmap – without unnecessary additional effort.
For those who want to get started faster: our ready-made QM System is immediately implementable and skips the entire development process.
→ QM System with Update Service
At least once a year, all relevant processes and areas must be reviewed through Internal Audits. The exact frequency depends on company size, complexity, and risk profile. Internal Audits are also a prerequisite for the external certification audit – and a central element of an effective Quality Management System.
Notified Bodies or Competent Authorities conduct a detailed assessment of the Technical Documentation. They specifically review whether the documentation is complete, consistent, and traceably structured and whether all Regulatory Requirements of the MDR or IVDR, as well as normative requirements, are met. All preclinical and clinical safety and performance evidence is examined – including risk management evidence, usability, Biological Evaluation, sterilization, Clinical Evidence, etc., and verifying whether all General Safety and Performance Requirements of Annex I of MDR or IVDR have been assessed and fulfilled.
That depends very much on the initial situation. Here at regular services, we know which aspects are critical during an audit, so an initial review is very quick and takes just a few hours.
Based on this review, we can make a realistic estimate of the time required – ranging from a few days to several weeks.
If further testing is required, the time needed will also depend on the capacity of the testing laboratories. In such cases, the process may take several months.
Notified Bodies review whether the Quality Management System is fully documented, effectively implemented, and continuously improved. The focus is on processes, responsibilities, risk management, the CAPA system, and the link to Technical Documentation. We prepare you systematically for these audits – so you can respond confidently.
CAPA stands for Corrective and Preventive Action. An effective CAPA system is one of the central requirements of ISO 13485 and is regularly reviewed in audits. CAPA applies whenever nonconformities, complaints, or audit findings occur and root causes must be systematically analyzed and permanently resolved. We support you in establishing CAPA processes that actually work – not just documented ones.
Not necessarily. Depending on role, Product Class, and market strategy, a Quality Management System according to ISO 13485 can also be meaningful without formal certification – for example, for process optimization, faster time-to-market, or as preparation for later certification. For manufacturers who want to place products on the EU market, certification is generally helpful but not strictly required. We will work with you to determine which requirements apply to your specific situation.
The only question is whether you’re prepared – or whether you’ll be caught off guard.
We’ll get your quality management system into a form that will stand up to an audit, and guide you through the entire process.